— Services —

IT Services Designed to Drive Your Business Forward

From fully managed IT support to strategic consulting and cybersecurity, Gifford Tech delivers the full spectrum of IT services your business needs to compete and grow.

— Our Services —

Everything Your Business Needs

🖥️

Managed IT Services (MSP)

Your fully outsourced IT department. We proactively monitor and manage your entire technology environment — servers, workstations, networks, and cloud — so issues are resolved before they affect your business. Includes helpdesk support, patch management, backup monitoring, and monthly reporting.

24/7 Monitoring
Helpdesk Support
Patch Management
Backup Monitoring
Asset Management
Monthly Reporting
📋

Fractional IT Director / vCIO

Get the strategic leadership of a seasoned IT Director without the six-figure salary. Jesse attends leadership meetings, develops multi-year technology roadmaps, manages vendor relationships, oversees IT budgets, and ensures your technology investments actually support your business strategy.

Technology Roadmap
Budget Planning
Vendor Negotiations
Board Reporting
Digital Transformation
MSP Partner Mgmt
🔐

Cybersecurity & Compliance

Cyber threats are growing in sophistication. We provide comprehensive security assessments, implement layered defenses (EDR, MFA, email security, DNS filtering), conduct employee phishing training, and build compliance frameworks for HIPAA and ISO 27001 requirements.

Risk Assessment
Endpoint Detection
HIPAA / ISO 27001
Security Training
Vulnerability Mgmt
Zero Trust
☁️

Cloud Services & Microsoft 365

Modern businesses run in the cloud. We plan and execute migrations including M365 tenant-to-tenant consolidations with zero data loss, deploy and optimize Microsoft 365 environments, implement SharePoint and Teams for productivity, and manage ongoing cloud spend to maximize value.

Azure Architecture
M365 Deployment
Tenant Migration
Intune / MDM
SharePoint / Teams
Cost Optimization
🌐

Network Infrastructure & Design

A reliable, fast, and secure network is the foundation of everything. We design, install, and manage business-grade network infrastructure including Cisco Meraki firewalls and switches, managed Wi-Fi systems, VPNs, and multi-site network environments.

Cisco Meraki
Firewall / VPN
Wi-Fi Design
Multi-Site Networks
Network Monitoring
SD-WAN
💾

Backup, Disaster Recovery & Business Continuity

When disaster strikes — ransomware, hardware failure, or natural disaster — how quickly can your business recover? We design and implement multi-tier backup strategies and fully tested disaster recovery plans so your recovery is measured in minutes, not weeks.

Cloud Backup
DR Planning
Ransomware Recovery
RTO / RPO Design
Failover Testing
Business Continuity
— How We Work —

Getting Started Is Simple

01

Free Consultation

We start with a no-pressure conversation to understand your business, your challenges, and your goals.

02

IT Assessment

We audit your current environment to identify security risks, gaps, inefficiencies, and quick wins.

03

Custom Roadmap

You get a clear, prioritized plan with transparent pricing and realistic timelines — no surprises.

04

Ongoing Partnership

We implement, monitor, and continuously optimize your technology as your business grows and evolves.

— FAQ —

Common Questions

Do you work with businesses outside of Santa Cruz County?

Yes. While we're based in Scotts Valley and love serving our local community, we support clients throughout the Central Coast — and can provide remote services nationwide.

What size businesses do you work with?

We specialize in small to mid-sized businesses — typically 10 to 150 employees — that need enterprise-grade IT without an enterprise-sized budget or in-house department.

How is a fractional IT Director different from an MSP?

An MSP handles day-to-day support and monitoring. A fractional IT Director provides strategic leadership — planning, budgeting, and vendor management. Gifford Tech offers both, either separately or combined into one seamless relationship.

What are your response times?

We provide same-day response for standard issues and prioritized rapid response for critical outages, with clear service-level agreements (SLAs) defined in your service agreement.

Do you have healthcare / HIPAA experience?

Absolutely. Jesse has deep experience with HIPAA-compliant deployments, medical practice systems, telehealth infrastructure, and healthcare data security across multiple organizations.

How do you price your services?

Pricing depends on your needs and scope. We offer transparent flat-rate monthly plans for managed services and clear project-based or retainer pricing for consulting — always with no hidden fees.

Not Sure Which Service Is Right for You?

Let's talk. A quick conversation is all it takes to map out the right solution for your business.